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Your recycling may not have been picked up due to the following reasons:
Please refer to the complete list of guidelines for trash and recycling pickup.
The primary contact on the account must submit a Request Additional Toter Form to Utility Billing.
Monday, if your service address is on Main Street or north of Main Street.
Tuesday, if your service address is south of Main Street.
The City of Pilot Point contracts with Waste Connections for recycling pickup twice per month. Pick up occurs on the Wednesday and Thursday of the first full week of each month, and the third full week of each month. Residents on Main Street and north of Main Street are collected on Wednesdays and south of Main Street on Thursday. Click the above link to see the 2018 calendar. 2018 Recycling Calendar
Bulk trash service is provided on the first and third Saturday of the month. All items must be out by 7:00 AM. It is not necessary to schedule a pick up.
Report the damage to Utility Billing by submitting the Damaged Toter Form.